Our standards are as important to us as they are to you

Tom Martin & Co's commitment to quality standards is demonstrated by our accreditation to ISO 9001:2008.

The Quality Policy of Tom Martin and Company Ltd is to determine, agree and conform to our Customer needs & expectations, whilst fulfilling the requirements of BS EN ISO9001: 2000, statutory and regulatory requirements.

We pride ourselves in offering the highest levels of service to our suppliers and customers alike. Tom Martin & Company continually strives to improve its overall performance through a programme of continuous investment in equipment and systems, from bins and skips to spectrometers, I.T. systems and wagons.

The key objectives of our Quality Management System:

1. Satisfaction of all our clients - regardless of size - that their requirements for quality, environmental protection and safety are being achieved.

2. Confidence of our management and staff that requirements for quality are set at high levels, are fulfilled and maintained, and that continuous improvements take place.

3. A framework for establishing and reviewing quality objectives. In addition, we are conscious that motivation of our employees is dependant on their training and understanding of the tasks that they are expected to perform.

It is part of our ongoing training programme that this policy is communicated and understood at appropriate levels in the Company.